FSCO FAQs
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A: If your selected shipping method includes tracking, we’ll email you your tracking number as soon as it’s available.
How to find your tracking number(s):
- Sign in to your "My Account" page.
- Go to "My Orders."
- Click on your order number. You'll find the tracking number(s) listed under the Item Description.
Depending on the shipping method, your tracking number may be entered at one of the following carriers:
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A: Each of our sewing patterns comes with a comprehensive list of everything you’ll need — from fabric and notions to tools and machinery — right on the inside of the back packaging. We’ve put a lot of thought into these lists, only recommending what’s absolutely necessary and sticking to tools we think most customers already have.
For specialized items, we try to suggest alternatives using items you’ll likely have at home. If we include something specific (like glass head pins or a clear plastic ruler), it’s because we truly believe it’ll enhance your project. You can even take the list with you when shopping, or use it as a handy checklist to stay organized before you start.
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A: We’re happy to offer store credit for eligible returns! To qualify, please ensure your request meets the following conditions:
- Submit your return request* within 60 days of the original purchase date
- The item must be unopened and undamaged
- If the item has a unique access code, it must remain unused (no access to online materials or tutorials)
- Any tools, kits, or merchandise must be unused and returned in the same condition they were sent
For approved returns, the cost of the return shipping label will be deducted from your store credit unless stated otherwise. Please note that clearance and discounted sewing pattern sales are final and cannot be returned or refunded.
*To start your return, simply fill out our contact form located HERE. We’ll take it from there!
Note: While we take great care in packing your items, once the package is with the shipping carrier, it’s out of our control. If your product arrives damaged, please report it to your local post office or shipping carrier, and let us know as well so we can assist you further.
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A: Our sewing patterns are designed for personal use only. This means they’re intended for your personal projects and not for resale, reproduction, or any other means of financial gain. We’ve put a lot of care into creating these patterns, and it’s important to us that they’re used in a way that respects both our work and our licensors.
All intellectual property (i.e. logos, licensed and original characters, and any registered trademarks and copyrights) remains the property of their respective companies, and any commercial use without proper authorization will lead to legal action. We also reserve the right to take legal action if our patterns are used in ways that fall outside the scope of personal use as defined by First Stop Cosplay.
We appreciate your understanding and cooperation in this matter!
All licensed characters remain the property of their respective companies, and any commercial use without proper authorization could lead to legal action. We also reserve the right to take legal action if our patterns are used in ways that fall outside the scope of personal use as defined by First Stop Cosplay.
We appreciate your understanding and cooperation in this matter!
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A: You can expect to receive a link to access the pattern-specific instructional content within 2 business days after submitting the required information on our access code redemption page located here. We're currently working on enhancing our redemption process to make it even faster and more convenient for you!
If you haven't received a reply from us within 48 hours or need any assistance, feel free to reach out to us at contact@firststopcosplay.com. We're here to help and appreciate your patience as we continue to improve!
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A: You can browse and purchase some of our favorite tools and notions directly from the First Stop Cosplay Tools Shop. While we don’t sell everything a sewist might need, we proudly offer essential tools for beginners. Check out our FSCO Starter Tools Set, which includes all the basics, or our FSCO Travel Starter Tools Set, a perfect gift for sewists on the go.
Our trusted fabric sources are JOANN Fabric and Crafts, Blue Moon Fabrics, and Fabric Wholesale Direct. We primarily purchase tools and notions from JOANN, WAWAK, and GoldStar Tool. Our go-to brands for sewing machines are SINGER and Brother.
If you’re struggling to find something, feel free to reach out via email or Discord, and we’ll do our best to assist you!
Please note that we only partner with brands we support, and we often recommend brands we aren’t affiliated with.
All trademarks, trade names, or logos mentioned or used are the property of their respective owners.